VIP User Program FAQ

Why do you have a VIP User Program?
At dot&dot, customer satisfaction is our priority and we value your opinion. Your feedback helps us improve our products and gives us deeper understanding of our customer needs. When we release new products, we offer limited stocks of free test samples in exchange of early feedback. This feedback helps us improve our products and services at an early stage.

 

How does the VIP User Program work?
It is actually simple. We send you samples of our high quality products and within 7 days of receipt of the product, you simply write an unbiased review giving your honest opinion. Our VIP users may receive one or multiple free products for review per month. You get to keep the products we send you.

In case a user cannot provide feedback during this period, they are expected to give advanced notice. Otherwise, delayed feedback may impact eligibility to apply for future dot&dot products.

  

What if I am not interested in the current product selections?
In our review program, you will never be forced to receive or review a product you are not interested in. When a product is ready for review, we ask you first if you are interested in the product. If you are, that when you get the product for review.

 

Who is eligible to apply?
Applicants must reside in the United States and must be willing to provide an unbiased review of the product within 7-days of receipt of the product.

dot&dot maintains full rights to judge and determine an applicant's acceptance into the review program.

 

How will I be notified of new products for review?
You will be notified via email so make sure you add reviews@dotdottravel.com in your contact list.

 

Help! I'm not sure how to create reviews.
Simply visit our Help page to know more about creating reviews. 

 

Everything sounds good! How do I join?
To join, simply fill up this form. Once the products are ready for review, we will contact you through email.

 

Questions? Email us at support@dotdottravel.com and we would be glad to help!